Roatán Island Tours Roatán · Bay Islands

Contact

Talk to a real person

Message us with anything — even if you're months away from sailing and just working out whether a tour is right for your group.

WhatsApp

The fastest way to reach us. Usually answered within a couple of hours, island time.

Email

Best for longer questions, group bookings and anything you want in writing.

Phone

Roatán is on US Central Time and does not observe daylight saving.

Where we meet you

Mahogany Bay Cruise Center, Port of Roatán (Coxen Hole), island hotels, and Roatán Airport.

Request a booking

Good to know

Questions we get every week

Will I get back to my ship on time?

Yes — this is the thing we plan around before anything else. We build every itinerary backwards from your all-aboard time and hold back a full hour of buffer on top. Use the Port Time Planner on our tours page to see exactly which tours fit your day. If a tour is too long for your window, we will tell you rather than sell it to you.

Is booking independently risky? The cruise line says to book with them.

Cruise lines guarantee they will wait for their own excursions. Independent operators cannot promise that, which is exactly why we build in an hour of buffer and finish well before all-aboard. Roatán is a small island — nowhere we go is more than about 45 minutes from either port. Millions of passengers book independently here every year without issue.

When do I pay, and how?

You pay your guide on the day of the tour. There is no deposit and nothing is charged when you send a booking request. We accept US dollars and Honduran lempira in cash, and card payment on most tours — tell us in advance if you plan to pay by card.

What if my ship is delayed or skips Roatán?

You owe us nothing. Weather and mechanical delays are part of cruising and completely outside your control — if your ship arrives late we will adjust the plan, and if it does not call at Roatán at all, your booking is canceled with no charge. Just message us when you know.

Which port will my ship use?

Roatán has two cruise terminals. Mahogany Bay Cruise Center mostly serves Carnival-group ships, and the Port of Roatán in Coxen Hole serves Royal Caribbean, Norwegian and others. Your cruise documents will say which one. They are about ten minutes apart and we meet guests at both.

Do you take children? What about older or less mobile guests?

Yes to both, though it depends on the tour. Beach, glass bottom boat, iguana farm and island culture tours suit almost everyone. Zip lining and ATV tours have age and weight limits. Tell us the ages in your group and any mobility needs in your booking request and we will steer you to the right option — or build a private tour around it.

Do I need to know how to swim to snorkel?

No. Every snorkeller wears a flotation vest and our in-water guides stay with nervous swimmers throughout. Plenty of guests snorkel with us having never done it before. If you would rather not get in at all, the glass bottom boat tour shows you the same reef from a dry seat.

What should I bring?

Reef-safe sunscreen (please — regular sunscreen damages the coral), a towel, a hat, your swimsuit worn under your clothes, and cash for lunch and tips. Closed-toe shoes are required for zip lining and ATV tours. Each tour page lists exactly what to bring.

Is Roatán safe?

The tourist areas of Roatán — West Bay, West End, Sandy Bay and both cruise ports — are well traveled and generally trouble-free, and you will be with a local guide the whole time. Use the same common sense you would anywhere: keep valuables on the ship or in the hotel safe, and don't carry more cash than you need for the day.

What language do you speak?

English and Spanish. English is widely spoken across the Bay Islands — it is the first language of much of the island — so you will have no trouble communicating with our guides.

Still have a question?

Ask us. There's no obligation and we're happy to help you plan even if you end up booking elsewhere.